ISU news

2008

Dear Valuable Customers;

ISU is pleased to announce that the Internet service has not suffered any noticeable effect due to the cable cut in the submarine cable occurred in Wed 30 Jan. 2008 at the Mediterranean sea that affected the rest of Saudi Arabia, and that's because ISU has a policy of adopting multiple international lines at Layer 2, which increase the service survivability.

Latest ISU Announcements

click here to get back to the latest Announcements

click here for more Announcements

May 29, 2004

The block and unblock request forms had been updated , both forms are available now in Arabic and in English .Blocking requests , Unblocking requests

April 17, 2004

ISU-KACST  has announced its new prices for ISPs and academic institutes. The new prices came after joint efforts with CITC and STC.  KACST received 45% price reduction from STC for  its bills for  the international circuits.  In return, KACST provided 46-51% price reduction for ISPs and 48% for academic institutes.  The new prices will be in effect starting May 1, 2004. more details are available on this page .

Jan 11, 2004

The ISU web site has been redesigned, the site went through a major revision for it's content almost all the pages had been updated, a new exciting design had been adapted in order to make surfing the site more efficient and attractive.

Sep 22, 2003

The service was effected by unexpected outage Sunday 21/9/2003 due to unforeseen circumstances. ISU will be reimbursing all customers the sum of 24 hours of service as compensation for this outage.

May 23, 2003

The regrettable earthquake which struck Algeria recently resulted in the severance of multiple international data communication lines linking the Middle East, some Southern European countries and North Africa to the global Internet. Internet service was severely impacted in all of those regions because of that occurrence.
As for Saudi Arabia, at roughly 1:00am Thursday Morning 21/3/1424H corresponding to 22/5/2003, four of the five International links provided by the Saudi Telecom Company (STC) to the Internet Services Unit (ISU) were severed due to the aforementioned earthquake. This lead to the entire Internet traffic of the Kingdom of Saudi Arabia being carried by a single overloaded international link to Japan. The unavoidable outcome of this was slow browsing for all of Saudi Arabia due to the congestion of this single line.
The STC, which is contractually responsible for providing these international lines and maintaining them in joint coordination with a number of international carriers, began searching for ways to restore service to the downed lines. By Friday night, slightly before midnight, the STC was finally able to bring two of the four damaged lines back online. The addition of these two repaired lines to the existing line to Japan resulted in full service being restored (without redundancy). This is considered a temporary solution as it deprives the ISU of the redundant capacity it needs to provide stable service, however the STC assures us that they are working diligently to restore the redundant capacity as well very soon.

Dec 31, 2002

The the results of our latest user's survey had been published in our web site , the results had been gathered from the questioner that was posted on our website between May 2,2002 until Dec 25,2002, the results are available now in Arabic only . <click here>

Dec 25, 2002

The deadline date to accept offers for ISU's technical support project had been extended to 1 PM 11/11/1423H .

Sep 28, 2002

A new service had been added to our web site under the surveys and statistics section, the new page contains a list of the local ISP's along with the bandwidths of there connections to ISU .<click here>

July 10, 2002

ISU announced the availability of a number of job vacancies for computer specialists, applications should be submitted to ISU at it's location (KACST, building 3, Internet Services Unit).

May 28, 2002

KACST and STC has held a joint meeting (May 28,2002) with Internet service providers, where the new prices has been announced. The new prices includes ISP's services prices and prices limits for local users. The new prices will take effect starting from July 1,2002.

May 17, 2002

A meeting will be held Tuesday May 28 with the Internet Service Providers to announce the new pricing for Internet services.

May 2, 2002

The new ISU web site had been published , the new site contains a number of new statistics and services, the site had been redesigned to be user friendly and easy to navigate through.

April 25,  2002

ISU participated in GITEX Saudi Arabia (April 21-25,  2002 Riyadh Exhibitions ,Riyadh, Saudi Arabia).

April 4, 2002

ISU participated in COMDEX Saudi Arabia (April 1-4 , 2002 Jeddah International Exhibition Centre, Jeddah, Saudi Arabia) COMDEX Saudi Arabia brought together technology specialists, channel distributors and developers - plus a whole range of business managers from across the commercial spectrum.